Last Updated: March 4, 2026
Nexus Rising LLC is committed to providing transparency regarding order fulfillment and shipping.
Order Processing
Orders placed through the Nexus Rising website are processed through third-party fulfillment or shipping partners when applicable.
Processing and shipping times may vary depending on product availability, production requirements, and fulfillment provider schedules.
Customers will receive confirmation when an order is successfully placed.
Shipping
Shipping methods and delivery times are determined by the fulfillment provider handling the order.
Estimated delivery times, when available, will be displayed during checkout.
Tracking
If tracking information is provided by the fulfillment partner, customers will receive tracking details once their order has been shipped.
Shipping Delays
Delivery timelines may vary due to carrier delays, production schedules, or other circumstances outside of Nexus Rising’s control.
Refunds and Order Issues
If a customer experiences an issue with an order, including damaged or missing items, they should contact Nexus Rising using the information below.
Each request will be reviewed individually in accordance with the policies of the fulfillment provider.
Contact
For order questions or support, please contact:
Email: contact@nexusrising.org
Website: nexusaid.org
